Payment Policy ALLUCKIN’s customized cushion website offers a variety of flexible and convenient payment methods to ensure that users enjoy the best payment experience during the shopping process. The payment methods we offer are:

1.PayPal: As one of the world’s leading online payment platforms, users can pay orders directly through their secure and reliable PayPal account.

2. Credit card payment: Supports mainstream credit card payments such as VISA, JCB, and MasterCard. Users can easily complete order payment using credit cards and support online payments.

3. Mobile Payment: ApplePay is a convenient payment service provided by Apple, allowing you to easily complete payments using ApplePay-enabled devices.

4. LINE Pay: LINE Pay is an online payment service provided by LINE that allows you to make payments easily and quickly using your LINE account.
5.WeChat Pay: As China’s leading mobile payment platform, users can complete payments for orders through WeChat Pay and support cross-border payments.

6.Alipay: As China’s famous third-party payment platform, Alipay offers users a secure and convenient payment service and supports a variety of payment methods.

7. Convenience store payments in Japan: We support payments at famous Japanese convenience stores (7-Eleven, Lawson & Mini Shop, FamilyMart, Seiko Mart) to make it easier for Japanese users to use, and users can make cash or other payments You can easily pay by the method. Store.

We are committed to providing users with a flexible and convenient payment experience through the multiple payment methods mentioned above, making shopping easier and more enjoyable.

Why did the payment not complete?

There are many possible reasons why you cannot pay for purchases on the website. Common reasons are:

Network connectivity issues: If network connectivity issues occur during the shopping process, payments can fail. This could be due to an unstable user network connection or a website server failure.

Unsupported payment methods: The payment method you choose is not supported by the website, or the website may temporarily suspend certain payment methods. In this case, users must choose other supported payment methods and pay.

Insufficient Account Balance: If a user chooses a prepayment method (such as PayPal, WeChat Pay, Alipay), the payment may fail due to the lack of account balance. Users need to check whether their account balance is sufficient to pay the order amount.

Information input error: When entering payment information, if you enter your credit card information, expiration date, CVV code, etc. incorrectly, or if the shipping address you entered does not match the credit card billing address, payment will be made. may fail.

Security Verification Issues: Payment platforms may perform security verification on transactions, such as requesting for verification codes or sending verification codes to mobile phones. If the user is unable to complete the security verification, payments may fail.

System failure: A system failure on the website or payment platform may also cause payments to fail. This situation is usually temporary and can be retried later by the user.

Payment Limits: Some payment methods have daily or monthly payment limits, and payments may fail if the limit is exceeded.

If you encounter issues with shopping payments, you can try the following solutions:

Check your network connection: Make sure your network connection is stable. Reconnect to your Wi-Fi or mobile data network and try paying again.

Change Payment Method: If you are using a specific payment method and cannot make a payment successfully, you can choose another supported payment method and try paying.

Review Payment Information: Make sure that the payment information you entered (such as credit card information, shipping address, etc.) is accurate. In particular, make sure your credit card number, expiration date, CVV code and more are correct.

Contact Customer Service: If any of the above methods do not resolve your issue, you can contact Customer Service on the website or Customer Service on the payment platform for assistance. They often provide solutions and guide you on how to solve payment problems.

Clear cache and cookies: Your browser cache and cookies may cause payment issues. Please clear your browser cache and cookies and try again for payment.

Try another device or browser: Payment issues may be related to the device or browser you are using. Make payments on other devices and use other browsers to see if the issue is resolved.

Wait a moment and try again: If the issue is a temporary payment issue, waiting a moment and then retrying may automatically resolve the issue.

Using the above methods should be able to solve most issues with shopping payments. If the issue persists, please contact the appropriate customer service in time to ensure that you successfully complete your payment and get the necessary items and services.